First: Display the products
The display and marketing of products on the site shall not be construed in any way as a recommendation for the suitability and compatibility of any product with the customer’s desire and need. Therefore, the customer is responsible for ensuring that the product suits his needs by reviewing the information included on each product page and in the introductory pages, understanding it, and asking any question, before completing the purchase process.
Second: Shipping and delivery
1- The customer must enter the recipient's name and delivery address correctly. If there is an error in the address or contact numbers, this may cause the shipment to be delayed or not delivered, or additional fees may be imposed by the shipping company or delivery representative. The delivery company may also request to see the ID to match the recipient's name before delivering the order.
2- The expected time for the goods to arrive is an estimate, and we will do our best to get your order to you as soon as possible, which is estimated at 3-7 days from Sunday to Thursday, but the order may be delayed for reasons beyond the store’s control.
3- The customer’s order may be delayed for reasons related to the customer himself, such as his absence from the delivery location, his failure to respond to the delivery representative’s call, or his request to change the delivery address. In such circumstances, neither the store nor the delivery company are responsible for the delay.
4- The customer must inspect the order and the product before receiving the shipment and the delegate’s departure. If the shipment arrives damaged from the inside, the customer must notify the shipping company before receiving the order, and then notify the store directly.
5- The customer is responsible for customs clearance, value added tax, and any government fees, restrictions, or other laws imposed by other countries on orders sent outside the Kingdom of Saudi Arabia.
6- Shipping is not done to countries boycotted by the Kingdom of Saudi Arabia, and some countries are not covered by the shipping company. If the customer chooses them and the order is made and paid for, the order will be cancelled and the customer will bear any damages such as: delaying the return of the amount to the customer’s account according to the policy of his bank and any other damages.
7- The order will not be shipped or approved for bank transfer until the amount reaches the store.
8- The product will be tested by us to ensure the quality and safety of the product before shipping it.
9-There is no warranty on the product after it is delivered to the customer.
Third:
These terms and conditions have been prepared in Arabic and the English-speaking customer or any other language must translate these terms at his own risk and without any responsibility on the part of Kun Store. In the event of any conflict between the Arabic text and the English translation and any translation into any other language made by the customer, the Arabic text will be referred to, which is the reference and basis for the terms and conditions document. These terms and conditions are subject to the laws of the Kingdom of Saudi Arabia and the courts of the Kingdom of Saudi Arabia in the city of Dammam shall have exclusive jurisdiction over them.
Fourth:
These terms and conditions apply whether you use the website, its applications, or any other means of the Orbeez Station store.
Fifth:
Orbeez Station has the right to amend these terms and conditions at any time without notifying customers, and customers must review the terms and conditions, updates and amendments that occur before purchasing because the amendment is binding on everyone.
finally :
If the order is placed and the amount is paid, the customer is deemed to have agreed to all terms of the exchange and return policy.
Reading the exchange and return policy is the customer's responsibility only, and the store is not responsible for the customer not reviewing it before purchasing.
